Política de Privacidade

Updates as of 7 April 2025

This information notice has been prepared and customized for visitors of the following websites:

www.kerakoll.com

kerakollgroup.com

color.kerakoll.com

events.kerakoll.com

warm.kerakoll.com

adv.kerakoll.com

(hereinafter also referred to as the “Kerakoll Websites”).

To directly access the cookie policy, click here

Website Privacy Notice pursuant to Article 13 of the European Regulation 2016/679 (GDPR) – Privacy Policy

Specific summary information is progressively provided or displayed on the website pages prepared for particular on-demand services that include data collection forms.

We also inform you that, to provide a complete service, our site may contain links to other websites not managed by KERAKOLL S.P.A. KERAKOLL S.P.A. is not responsible for errors, contents, cookies, unlawful moral content, advertising, banners, or files not compliant with current regulations, nor for compliance with privacy laws by sites not managed by the Data Controller.

 

KERAKOLL S.P.A., as Data Controller of your personal data pursuant to and for the purposes of Art. 13 of the European Regulation 2016/679, hereby informs you that the aforementioned regulation provides for the protection of data subjects regarding the processing of personal data and that such processing will be based on principles of fairness, lawfulness, transparency, and the protection of your confidentiality and rights. The information and personal data you provide, or otherwise collected in connection with your use of the website, will be processed in accordance with the legislative provisions mentioned above and with the confidentiality obligations therein.


Data Subjects and Retention Periods

A) Website users (visitors)

While browsing, computer systems and software procedures used to operate the Website acquire some personal data, the transmission of which is implicit in the use of Internet communication protocols (e.g. IP addresses, domain names of users’ computers, URI/URL addresses of requested resources, request time, size of the file obtained, and other parameters related to the user’s operating system).

For more details, please consult the cookie policy.

Browsing data are retained for the periods specified in the cookie policy available on the website.

 

B) Users of the Contact section, advertisements published on social media, data collected through landing pages

By completing the accessible “Contacts” forms, or advertisements published on social media through landing pages, your common personal data will be used to respond to your request for information. The provision of data for these purposes is the fulfillment of your request. Your data may also be used for the creation and execution of surveys to assess your level of satisfaction regarding the products or services offered by Kerakoll. The legal basis for the processing is Article 6.1.b) of the GDPR. Your data will be retained for the time necessary to provide the service you requested.

C) Newsletter

By completing the forms accessible in the “Newsletter” sections, your common personal data will be used to fulfill your request for newsletter delivery and the related subscription to the mailing list, which has as its object the sending of informational messages and commercial, promotional communications relating to the activity and products of KERAKOLL S.P.A. via email, software systems managed by third parties, also through their inclusion in the Data Controller’s corporate CRM, in full compliance with the principles of lawfulness and fairness and the provisions of the law.

The provision of your personal data is optional; however, your refusal will make it impossible for Kerakoll to fulfill your request for newsletter subscription and to inform you about Kerakoll news. The legal basis for the processing is Article 6.1.a) of the GDPR. You may object to the processing at any time by using the “UNSUBSCRIBE” link at the bottom of the email or by sending a request to the Data Controller using the contacts indicated in this notice. Your data will be retained until you decide to cancel your subscription.

 

D) Users registered for events, courses, and other activities promoted by Kerakoll

By completing the registration forms for events, courses, or other activities promoted by Kerakoll, your common personal data will be used to fulfill your request for registration. The provision of data for these purposes is the fulfillment of your request. Your data may also be used for the creation and execution of surveys to assess your level of satisfaction with the event/course or other activities promoted in which you participated. The legal basis for the processing is Article 6.1.b) of the GDPR.

In addition, your data may also be used to update you by email about the event, course, or other activities promoted and/or to invite you to subsequent editions thereof. The legal basis for such purposes is Article 6.1.f), i.e. the legitimate interest of the Data Controller. In particular, where you confirm your request to register for the event, course, or other activities promoted by Kerakoll, there is a legitimate interest in inviting you and informing you about the next two editions of the event, course, or other activity, unless you object. To this end, please note that, with reference to such processing, you may object to further communications, free of charge and at any time, by exercising opt-out from the specific communication or by contacting the Data Controller at the contacts indicated in this notice. Your data will be retained for the time necessary to provide the service you requested.

 

E) Users registered for events, courses, and other activities promoted by Kerakoll – request for consent to use image

By completing the registration forms for conferences, seminars, or other events of your interest proposed, organized, and/or advertised by Kerakoll, you will be asked for explicit consent to the use of your image through the collection of photos and/or video recordings, which will be used for promotional and informational purposes on the communication channels used by Kerakoll S.p.A. to publicize the event (e.g. corporate intranet, websites, social networks, press, etc.). Images will not be used in contexts that could harm the personal dignity and decorum of the data subject. By granting consent, you declare that you have no claims regarding the use of the above-mentioned image. The legal basis for the processing of your personal data is consent of the data subject, pursuant to Article 6(1)(a) of the GDPR.

Any refusal to grant consent will prevent the Data Controller from using your image for the above purposes but will not affect your participation in the event. Refusal of processing may also be expressed on the day of the event directly to the organizer.

Your personal data contained in the Photos/Videos will be retained by the Data Controller for no longer than is necessary to achieve the above-mentioned promotional purposes and, in any case, until you revoke your consent or submit an objection request to the contacts indicated in this notice.

 

F) Users requesting information from Technical Customer Service and other inquiries

By completing the specific forms to request information from Technical Customer Service or other inquiries, your common personal data will be used to respond to your request for information. The provision of data for these purposes is the fulfillment of your request. The legal basis for the processing is Article 6.1.b) of the GDPR. Your data will be retained for the time necessary to provide the service you requested.

 

G) Registered section users

By completing the forms accessible in the “Register” section, your common personal data will be used to allow registration that will enable you to access services reserved for you. The provision of data for these purposes is the fulfillment of your request. The legal basis for the processing is Article 6.1.b) of the GDPR. Your data will be retained for the time necessary to provide the service you requested.

 

H) Marketing

Your data, subject to your consent given by selecting the appropriate box “I wish to stay updated with all the news from the Kerakoll world,” will be used for the sending of commercial and advertising information relating to informational messages and commercial, promotional communications relating to the activity and products of KERAKOLL S.P.A. through traditional methods (e.g. telephone contact, postal mail, individual emails, etc.) or automated contact methods (e.g. automated email campaigns, instant messaging), software systems managed by third parties, also through their inclusion in the Data Controller’s corporate CRM, in full compliance with the principles of lawfulness and fairness and the provisions of the law.

The provision of your data for this purpose is optional and does not affect the response to your request. The legal basis for the processing is Article 6.1.a) of the GDPR. You may object to the processing at any time by using the “UNSUBSCRIBE” link or exercising the opt-out option at the bottom of the email or by sending a request to the Data Controller at the contacts indicated in this notice. Your data will be retained until you decide to cancel your subscription or object to the processing.

 


Methods of Personal Data Processing

Your personal data will be processed manually, electronically, and/or telematically, through the use of cookies (as indicated in the cookie policy available on the site), traditional methods (e.g. telephone contact, postal mail, individual emails, etc.), by means of electronic computers using third-party software, and automated contact methods (e.g. automated email campaigns, instant messaging), in compliance with Articles 6 and 32 of the GDPR and by adopting the appropriate security measures provided.

The Data Controller, to compare and possibly improve communication results, uses systems for sending newsletters and promotional communications with reports. Thanks to the reports, Kerakoll may know, for example: the number of readers; openings, unique “clickers,” and clicks; details of emails sent by date/time/minute; details of emails delivered and not, those forwarded; the list of unsubscribers from the newsletter. All these data are used for the purpose of comparing and possibly improving communication results.

 


Recipients of Personal Data and Disclosure

Your data will be processed by appropriately authorized personnel and may be processed by third parties belonging, by way of example, to the following categories:

  • external cloud service providers;

  • technical support service providers;

  • other service providers;

  • platforms used for sending commercial information;

  • other companies belonging to the same corporate group as Kerakoll or related to Kerakoll.

Entities belonging to the categories listed above may, in some cases, operate as Data Processors appointed by the Data Controller in compliance with Article 28 GDPR, or, in other cases, in total autonomy as distinct Data Controllers, it being understood that, in this latter case, the communication of your personal data to such independent controllers is carried out solely for the purposes indicated in this notice. The complete list can be requested by writing to the Data Controller’s contacts.

 

Your personal data will not be subject to dissemination.


 

Transfer of Personal Data

To verify any transfers of your data outside the national and/or European territory, we invite you to review what is indicated in the Cookie Policy of the companies providing third-party cookie services. For more information, please write to the contacts indicated in this notice.

 

Furthermore, for technical and organizational needs, your personal data may be transferred to countries outside the European Union: such transfer is in any case lawful as it is guaranteed by the existence of adequacy decisions issued by the European Commission and/or standard contractual clauses based on the models adopted by the European Commission pursuant to Article 46 of the GDPR.

You may request from the Data Controller a copy of the safeguards adopted for the extra-EU transfer of your personal data, as well as information on where such measures have been made available, by submitting a specific request to the Data Controller via the email address privacy@kerakoll.com.

 


 

Data Controller

The Data Controller is Kerakoll S.p.A. (Via dell’Artigianato, 9, 41049 Sassuolo (MO), Italy); contactable at the following: E-mail: privacy@kerakoll.com; Phone: +39 0536 816511.

The Data Controller has designated, pursuant to Article 37 of the GDPR, the Data Protection Officer (DPO), who can be contacted at dpo@kerakoll.com.

You have the right to obtain from the Data Controller the erasure (right to be forgotten), restriction, update, rectification, portability, objection to the processing of personal data concerning you, as well as, in general, to exercise all the rights provided for by Articles 15 et seq. of European Regulation 2016/679 by writing to privacy@kerakoll.com.

The data subject has the right to lodge a complaint with the Supervisory Authority.

 


 

Data Subject Rights

EU Regulation 2016/679: Articles 15, 16, 17, 18, 19, 20, 21, 22 – Rights of the Data Subject

The data subject has the right to obtain confirmation of the existence or not of personal data concerning him or her, even if not yet recorded, and their communication in an intelligible form, as well as the possibility of lodging a complaint with the Supervisory Authority.

The data subject has the right to obtain information about:a. the origin of the personal data;b. the purposes and methods of processing;c. the logic applied in case of processing carried out with the aid of electronic tools;d. the identification details of the Data Controller, processors, and the representative designated pursuant to Article 5(2);e. the entities or categories of entities to whom the personal data may be communicated or who may become aware of them as designated representative in the State territory, processors, or personnel authorized to process personal data.

The data subject has the right to obtain:a. the update, rectification, or, where interested, the integration of data;b. the erasure, anonymization, or blocking of data processed unlawfully, including data whose retention is unnecessary for the purposes for which the data were collected or subsequently processed;c. certification that the operations referred to in points a) and b) have been brought to the attention, also with regard to their content, of those to whom the data were communicated or disclosed, except where this proves impossible or involves a manifestly disproportionate effort compared to the protected right;d. data portability.

The data subject has the right to object, in whole or in part:a. on legitimate grounds, to the processing of personal data concerning him or her, even if relevant to the purpose of the collection;b. to the processing of personal data concerning him or her for the purpose of sending advertising material or direct selling or for carrying out market research or commercial communication.